We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, and purchase history.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone number, and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes: To generate quotes; To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We may contact you to notify you regarding your request for a quote, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

This site uses Google Analytics to better understand how you the user use this website. The following cookies maybe temporarily placed on your computer: 1. TS018be9bc: used for security and anti-fraud reasons, essential cookie, stored on your computer during your session 2. TS01e85bed: used for security and anti-fraud reasons, essential cookie, stored on your computer during the session 3. XRF-TOKEN: used for security reasons, essential cookie, stored on your ocmputer during your session 4. bSession: used for system effectiveness measurement, essential cookie, stored on your computer for 30 minutes 5. svSession: used in connection with user login, essential cookie, stored on your computer for 2 years 6. XSRF-TOKEN: used for security reasons, esential cookie, stored on your computer during your session 7. hs: used for security reasons, essential cookie, stored on your computer during your session 8. svSession: used in conncection with user login, essential cookie, stored on your computer for 2 years 9. SSR-caching: used to indicate the system from which the site was rendered, essential cookie, stored on your computer for 1 minute 10. _wixCIDX: used for system monitoring/debugging, essential cookie, stored on your computer for 3 months 11. _wix_browser_sess: used for system monitoring/debugging, essential cookie, stored on your computer during your session 12. consent-policy: used for cookie banner parameters, essential cookie, stored on your computer for 12 months 13. smSession: used to identify logged in site members, essential cookie, stored on your computer during your session 14. fedops.logger.sessionld: used for stability/effectiveness measurement, essential cookie, stored on your computer for 12 months 15. wixLanguage: used on multilingual websites to save user language preference, functional cookie, saved on your computer for 12 months To learn more about how cookie settings are used in various browsers: Cookie settings in FirefoxCookie settings in Internet ExplorerCookie settings in Google ChromeCookie settings in Safari (OS X)Cookie settings in Safari (iOS X)Cookie settings in Android To opt out of being tracked by Google Analytics across all websites, visit Opt Out of Google Analytics

If you don’t want us to process your data anymore, please contact us at Erin@SMEbio.com or send us mail to: SME Bio, LLC, 2109 West Market St, Lab 175, Johnson City, TN 37604

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Erin@SMEbio.com or send us mail to: 2109 West Market Street, Lab 175, Johnson City, TN 37604